Responsible gambling
Responsible Gaming at SpinBetter
At SpinBetter, we take responsible gaming seriously. We understand that our players come from diverse backgrounds and may have different levels of experience when it comes to online gaming. Our primary goal is to provide a safe and enjoyable environment for all our players.
Setting Limits
We encourage our players to set limits on their deposits, losses, and session times to ensure they gamble responsibly. You can set these limits yourself by accessing your account settings.
- Deposit Limits: Set daily, weekly, or monthly deposit limits to control how much you spend.
- Loss Limits: Set loss limits to prevent significant financial losses.
- Session Time Limits: Set time limits for each gaming session to ensure you don't stay online for too long.
Reality Checks
We also offer reality checks to help our players monitor their gaming behavior. These checks will send a message or pop-up at regular intervals during your gaming session, reminding you of the amount of time spent playing and the amount lost.
Self-Exclusion
If you feel that you need to take a break from online gaming, we offer self-exclusion options. This means that for a specified period, you will not be able to access our platform or place bets. If you wish to rejoin us after the exclusion period has ended, simply contact our customer support team.
Responsible Gaming Tools
We have partnered with organizations that specialize in responsible gaming to provide our players with additional tools and resources. These include:
- GamCare: A UK-based organization providing information, advice, and support for individuals affected by problem gambling.
- GambleAware: A UK-based charity focused on preventing and treating problem gambling.
How to Access Responsible Gaming Tools
To access these tools and resources, follow these steps:
- Log in to your SpinBetter account.
- Click on the "Responsible Gaming" section of your account settings.
- Select the tool or resource you wish to access.
If You're Concerned About Your Gambling
If you feel that your gaming habits are becoming problematic or you need support, please contact our customer support team. We are here to help and provide guidance on responsible gaming practices.
Remember, at SpinBetter, we want all our players to have a safe and enjoyable experience. By setting limits, using reality checks, and accessing self-exclusion options, you can ensure that your gaming habits remain responsible and within your means.